NonAlcWines.au  is the original on-line store for non-alcoholic beverages.

We stock quality Australian and imported non-alcoholic and de-alcoholised wines, beers, and fruit juices and we are committed to providing high-quality service and products.

General Terms

The shopping cart will add the bottles selected. Once your order, delivery and payment are made, we will pack and send your order within 2 -3 days.

Please choose carefully as we do not offer refunds or exchanges if you change your mind or do not like the particular product ordered. We will, however, replace or refund the purchase price if the product is defective or not as ordered, except where a selected product has been substituted for a similar product.

If you believe the product is defective, please contact us as soon as possible, or, if not as ordered within 7 days of delivery.

Delivery

Delivery is by courier in most cases. We will use a variety of carriers and determine the most suitable for your area.

Our delivery charges are calculated and displayed at the checkout, however, freight costs may vary to remote areas. If additional freight is charged, you are required to pay the extra cost, which we will debit to your Credit Card, or PayPal request prior to delivery, or we will contact you to make alternative payment arrangements.

We do not insure our products during transport as breakage is very rare. If you require insurance, please contact us directly and we will provide a quote.

Orders may be collected from our premises by prior arrangement.

Privacy

NonAlcWines.au is committed to protecting your privacy. We do not share your personal information with any other parties unless required by relevant legislation to do so. We also do not retain any personal credit or banking details. To view our full privacy policy.

Unavailable Stock

If a product is ordered that is out of stock, we may supply the closest alternative so that the order can be completed. If no alternative is available, a credit may be processed.

Questions?

If you would like to contact us to understand more about these terms and conditions or wish to contact us concerning any matter relating to your order, contact us via our online enquiry form for questions related to refunds and returns.

This document was last updated on 12 August 2022.